Honolulu International Airport

When arriving at or departing from Daniel K. Inouye International Airport (HNL), you’ll sense this isn’t your typical transportation hub. The “aloha spirit” welcomes with tradewinds, tropical flower scents and landscaping that enlivens open-air walkways. At press time, there are no longer any COVID-19 related entry requirements for domestic travelers. Those arriving in Hawaii directly from an international airport must still comply with U.S. federal requirements. For updates on international travel, please visit www.cdc.gov/travel.

BIG NEWS

The Federal Aviation Administration (FAA) has awarded $22 million to Daniel K. Inouye International Airport (HNL) for critical infrastructure improvements, including:

Concrete spalling repairs on the Terminal 2 roadway for the Wiki Wiki Shuttle

Expansion of passenger sidewalks

Upgraded lighting and electrical systems at the Diamond Head Concourse

Wiki Wiki Shuttles operate daily from 6:00 AM to 10:00 PM, offering complimentary service (including luggage transport) between terminals. For terminal maps and shuttle information, visit airports.hawaii.gov

MOBILE PASSPORT CONTROL

Daniel K. Inouye International Airport (HNL) now offers Mobile Passport Control (MPC) — an innovative solution from U.S. Customs and Border Protection (CBP) designed to speed up your arrival process. Mobile Passport Control allows eligible travelers to submit their passport and customs declaration information securely via a smartphone or tablet before reaching the customs checkpoint.

Benefits of MPC at HNL:

●      Faster entry into the U.S.

●      Shorter wait times at customs

●      Secure and streamlined processing

●      Improved passenger experience with no compromise on security

MPC is available through the CBP Mobile Passport Control App, which can be downloaded on both iOS and Android devices. Learn more and check eligibility at cbp.gov.

DEPARTURES

TSA PreCheck for U.S. Armed Forces Members

Members of the U.S. Armed Forces are eligible for TSA PreCheck by entering their DoD ID number (found on the back of the Common Access Card) into the “Known Traveler Number” field when:

●      Booking flights

●      Updating their Defense Travel System (DTS) profile

If TSA PreCheck is printed on your boarding pass, children 12 and under traveling with you can also access expedited screening.

TSA Cares: Support for Travelers with Special Needs

Need additional support through security? TSA Cares is a helpful resource for:

●      Passengers with disabilities

●      Those with medical conditions

●      Travelers needing extra assistance at checkpoints

Visit tsa.gov to learn about security procedures and how to prepare for screening with confidence and ease.

WHILE YOU WAIT

Relax & Recharge at HNL Between Flights

Whether you’re on a layover or just arrived early, Daniel K. Inouye International Airport (HNL) offers a variety of amenities designed to keep you connected, comfortable, and entertained.

Fast Free Wi-Fi

Stay connected with unlimited, high-speed Wi-Fi throughout the airport—sponsored by advertisers and free for all users. Need even faster speeds? Upgrade with a Boingo subscription for premium connectivity.

Outdoor Gardens & Cultural Spaces

Take a peaceful break and explore HNL’s outdoor Hawaiian, Chinese, and Japanese gardens, symbolizing the cultural richness of Hawaiʻi and its deep ties to Asia and the Pacific.

Art & History on Display

Browse installations commissioned by the State Foundation on Culture and the Arts, including:

●      Freestanding sculptures & murals

●      A Statehood mosaic

●      The PATA Gallery of Legends

●      A model of the PN-9 Navy aircraft, flown by John Rodgers on the first Trans-Pacific flight (1925)

Mauka Market in Terminal 1—a locally inspired eatery offering:

●      Island favorites like loco moco, tonkotsu ramen, and haupia French toast

●      A full bar with local spirits and craft brews

●      24/7 grab-and-go drinks and snacks with self-checkout

ARRIVALS

Visitor Information Program Desks

Need help navigating the airport or finding your next stop? Visitor Information Program (VIP) Desks are located throughout the terminal. Hours are 5:00 AM – 10:30 PM daily. If a desk is unstaffed, simply call (808) 836-6413 using the nearby courtesy phones for assistance.

Cell Phone Waiting Lots

Avoid circling the terminal by using our free Cell Phone Waiting Lots, perfect for drivers picking up arriving passengers.

●      Up to 1 hour of free parking

●      2 Locations:

○       Off Nimitz Highway on Aolele Street, near Lagoon Drive

○       Service Road A, near the Airport Post Office (intersection of Nimitz Hwy & Aolele St.)



USO Lounge

Military travelers at HNL can visit the USO Lounge between Baggage Claim Areas 19 and 20 in Terminal 2 for a comfortable place to relax, with refreshments, Wi-Fi, and seating. The lounge is open daily, with hours ranging from 8:00 AM to 11:00 PM depending on the day. Across from Baggage Claim 19, the Army Liaison Counter provides daily assistance with military processing.

RENTAL CARS

Directly across from Terminal 2, the new Consolidated Rent-A-Car (CONRAC) facility houses rentals from Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Payless, Thrifty and Sixt. For offsite rentals, proceed to the PRE-ARRANGED 4 area located on the ground level at the west end of the CONRAC structure. Prior pick-up arrangements are required.

PLANT & PET RESTRICTIONS

The Hawaii Department of Agriculture has launched the Animal Import System (AIS) and the Hawaii Pet Owner Portal (HIPOP) to simplify the pet import process.

Pet owners can now:

●      Complete and print required applications

●      Access important forms

●      Track submission status — all in one place

These tools help streamline processing and create a smoother experience when bringing pets into Hawaii. Learn more at hdoa.hawaii.gov